Bekir Saif

Sales ExecutiveEditBrzan perfumes, Souq Waqif ,Doha

Sep 2020 - Aug 2023 (2 Years, 11 Months)

1. Served customers accordingly with Dillard`s selling policy, provided exceptional five star customer service experience by greeting, listening and assisting customers in exceeding their needs as well as demonstrating an excellent knowledge of the products.
2. Built and strengthened relationships with customers, dealt with different nationalities and personalities.
3. Ensured the achievement of individual and Store goals, enhancing and developing the business.
4. Fostered constructive communication with team members, being always collaborative and proposing effective solutions.
5. Ensured store functional maintenance and appropriate levels of products on the sales floor, in line with Corporate policies and procedures.
6. Ensured the products replenishment and physical inventory of merchandise.
7. Handled money, refunds and exchanges.

Customer Service RepresentativeEditKatara, Doha

May 2018 - Jun 2018 (1 Month)

Welcoming and greeting guestsscreening for appropriate attire and height requirementsproviding guests with attraction information, monitoring the queue lines, and make appropriate adjustmentsAttending safety training session to go over safety rules, actions in case of a malfunction, procedures for an emergency, medical help, etc. based on the set scheduleAssisting in the performance of other special duties and projects as needed in support of organizational goals