- Provide accurate and timely information about products and services.
- Handle customer issues, complaints, and inquiries through phone, email, or chat.
- Generate sales leads by prospecting and cold-calling potential customers.
- Accurately document customer interactions and transactions in the company's CRM.
- Collaborate with other team members and departments to resolve customer issues or concerns in a timely and professional manner.
- Advanced verbal and written communication skills in English.
- Previous knowledge or experience in customer service is highly valued.
- Strong problem-solving and decision-making skills
- Active listening and proven communication skills
- Ability to multitask and manage time effectively.
- Availability to work on a shifting schedule, including nights and evenings
Speaking sales agent - Sfax, تونس - Entreprise Anonyme
وصف
We are seeking a highly motivated English-speaking Sales Agent to join our team in BeeCall. As a sales Agent, you are responsible for handling both sales and customer service tasks.
Responsibilities:
Requirements:
We thank all applicants for their interest in this position, however, only those selected for an interview will be contacted.