Taoufik Ismail

Taoufik Ismail
Languages: French, English, Arabic, and basic knowledge of Italian.
SKILLS
French and English Trained in hotel management, well experienced in the hospitality industry with excellent
Verbal Communication Supervisory Skills, Office Administration, Strong Problem Solving, Team Building, Supervises work activities Food service employees to ensure safe and clean procedures and techniques are followed. Good interpersonal relationships. Knowledge of financial systems, point of sale, and Flexibility to respond to a variety of work situations. Committed to delivering a high level of customer service.

PROFESSIONAL EXPERIENCE
Trainer and consultant in hospitality July 2017 to present
Trainer training - Haccp - vegetables, fruits, meat, and fish, freezing and thawing according to Secure standards. Provide hospitality training and advisory services designed to support businesses by reviewing and advising on improvements, primarily through the development
Fast and intensive team. I have many training tools to help improve the team's growth, especially in management and security. My goal is to ensure 100% happiness for all customers.
Offshore Director December 2014 to June 2017 ADNH Compas Middle East LLC
Prepare the budget and follow the staff. Prepare F&B budget, review service guidelines monthly, and implement accordingly to maximize guest satisfaction. Ensure the health and safety plan is strictly enforced, including the cleanliness of the kitchen, restaurant and bars, and banquet space. Analysis of reports and logbooks, responsible for booking forecasts, and occupancy. Preparation of the CAPEX investment management plan.
General Manager of Food and Beverages December 2011 - January 2014 WC-Tunisie-Hammamet
Chief Operating Officer (Catering Department) of the three hotels (18 outlets) improved menus, Special themed nights better planned, cost matched to appropriate purchase, better profit & loss statement vs. budget precedent by following the operations, by carrying out checks & daily briefings on the spot, by organizing weekly meetings & by training the executives.
Food & Beverage Manager Nov 2009 - Nov 2011 Al Bustan Luxurious Suites, 5* Hotel, Sanaa
A five-star hotel, 32 junior suites, and two royal suites, a café, a pizzeria, a Mediterranean restaurant, an oriental café, and a grill, a VIP business club, room service, a meeting room (450 seats) made all the kitchen and catering plans, purchased all the necessary equipment and utensils, developed all the menus, recruited the appropriate staff from India and the Philippines, trained the staff, prepared the budget, the booklet.
Director of Operations (Camp Boss) Sept 2006 to Oct. 2009 ADNH Compas Middle East LLC
CV Taoufik Ismail Director of Catering-Executive Chef-Trainer and Hospitality Consultant
Hotels Management and Catering in the Middle East with 22 hotels and more than 60 establishments
restoration. Daily food and beverage, housekeeping, and laundry activities prepare the budget and track staff. Preparation of F&B budget, monthly review of service guidelines, and implementation accordingly to maximize guest satisfaction. The health and safety plan is strictly implemented, including the cleanliness of the kitchen, bars, and banquets.
Analysis of reports and logs, including overnight reports and to share with the F&B team, responsible for booking forecasts, occupancy, based on trends, holiday periods…
Executive Chef October 2004 to October 2006 Spartina Park Hotel, (Ukraine)

EDUCATION
* University: Higher Institute of Hospitality and Tourism, Sidi Dhrif obtained a higher technician (kitchen) hospitality certificate.
* High School: The Bizerte High School has a Baccalaureate in mathematics and science