sghaier eya

Assist Digital DEC 2021

• Customer service executive agent

Being the intermediary between customers and hotels to order and manage their reservations

CCB Company June- October 2021

• Method/Production Manager

Plan the production with the workshop managers according to the priorities of orders / deadlines / workshop capacity Launch new models (product range...) Monitor daily production in relation to forecasts and readjust them

Zayan Textil November 2020- Mars 2021

• Production Manager

Study the capacity of the workshop, the capacity of each workstation in order to deduce the production capacity per week. Plan the production with the workshop managers Monitor daily production against forecasts and readjust them

Gravity Call Center May-October 2020

• Customer service executive agent

Traffic generation operation

The most important phase of my educational background is industrial engineering:

The training helped us learn management tools and methods to achieve a profitability goal by reducing any type of waste or overcost.

I had the opportunity to put these theoretical methods into practice through numerous internships:

**End of study project internship |February - May 2019| / Haco**

Study of the increase of the production capacity of a workshop of parts polyester

• Calculate the indicator of unused production capacity
• Correction of product production times (timing)
• Optimization of production capacity using the concept of the
• backpack problem" optimization tools of operational research

**Technical internship|July 2018| / MBG Profilage : Polina Group Holding**

Continuous Improvement/ Lean Management Application

**Observation internship|July 2017| / VTL Group**

Fabric warehouse stock management

• Analyze the existing stock / Computerize the fabric reception process
• Implementation of a 5S site